Skip to Content
Worldwide shipping
|
Professional Quality Guaranteed
Cart 0 Login Shop About Us Contact

Last update: 20-02-2026

Welcome! SILAC srl is committed to protecting your privacy and ensuring the security of personal data collected through our e-commerce website and our mobile application. This Privacy Policy describes how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws.

Who we are

The data controller is:

SILAC srl
Via L. Russo, 44/46 - 57121 Livorno, Italy
Email: [email protected]

For any questions or requests regarding this Privacy Policy, contact us at the email address indicated above.

Types of data collected

We collect the following personal data both through our website and through the app:

  • First and last name: To identify you and manage your business account.
  • Email address: For communications related to orders and account management.
  • Phone number: To contact you if necessary.
  • Address and tax data: For correct invoicing and order shipping.

Technical logs and diagnostic data: some technical information related to the use of services (such as server requests, errors, or access) may be recorded in IT systems solely for the purpose of ensuring service operation, security, and resolution of any technical issues.

Viewed products and search data: the app may locally save on the user’s device the list of recently viewed products to improve user experience. Searches performed are used exclusively to provide the requested results and may be recorded in server technical logs for security and diagnostic purposes.

Collection methods

Data is collected through:

  • Online forms: When you fill in forms on the website or in the app to request an account or place an order.
  • Automatically generated data: During use of the app or site, for diagnostic purposes and service improvement.

Purposes of data processing

We process your personal data for the following purposes:

  • Creation and management of the business account: The data provided is used to enable access and manage business activities.
  • Invoicing and legal obligations: Data is necessary to comply with tax and regulatory obligations, such as invoice generation.
  • Order processing: To process, ship, and monitor purchases made.
  • Administrative communications: To update you on orders, any changes, or other needs.
  • Improving user experience: We analyze technical logs to improve functionality and performance.
  • Security and fraud prevention: We monitor activities to ensure account security and prevent unauthorized use.

Legal basis for processing

We process personal data based on the following legal bases:

  • Performance of a contract: To provide the requested services, such as order management.
  • Legal obligations: To comply with tax and accounting regulations.
  • Consent: When you voluntarily provide your data, for example to create an account.

Data protection

We adopt the following security measures to protect your data:

  • Encryption in transit: All transmitted data is protected by encryption.
  • Limited access: Only authorized personnel can access your data.
  • Limited retention: Data is retained only for the time necessary to fulfill the stated purposes.

Data sharing

Your data will not be shared with third parties, except in the following cases:

  • Service providers: For example, for hosting, email sending, or order logistics.
  • Competent authorities: In case of legal obligations or specific requests from government authorities.

User rights

In accordance with the GDPR, you have the right to:

  • Access your personal data: Request which personal data we hold.
  • Rectify your data: Correct any errors in your data.
  • Delete your data: Request removal of your data, except for legal obligations.
  • Objection: Object to data processing for specific purposes.
  • Data portability: Request a copy of your data in a readable format.

To exercise these rights, contact us at [email protected].

Data retention

We retain your personal data only for the time necessary to fulfill the purposes described above or to comply with legal obligations.

Cookies and similar technologies

Our website uses technical cookies to improve user experience. For further details, consult our Cookie Policy: https://silacsew.com/cookie-policy

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be published on this page.

Contacts

If you have questions or concerns about our Privacy Policy, you can contact us at:

SILAC srl
Via L. Russo, 44/46 - 57121 Livorno, Italy
Email: [email protected]